FSA focus on financial service company incentives

With the FSA/FCA upping the pressure on institutions to ensure their staff incentives are not driving mis-selling, now is the time for all in the industry to ensure they are treating their customers fairly. Targets and incentives breed behaviours and Concensio have developed a whole transformational programme to ensure your business has the right KPIs, sales processes, vision and quality framework to satisfy the FCA. Get in touch to see what we can do for you!

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