As the FCA took over regulation of consumer credit on 1st April 2014, if your business operates in that market you may need to take action to ensure you are meeting the regulatory principles. Use this quick link to access the FCA Handbook to see what this means to you… or make contact with us and we can look to support you… http://fshandbook.info/FS/html/FCA/

The regulator expects financial services firms to learn from published Final Notices. Click on the link below to see the latest Final Notices from the FCA website… http://www.fca.org.uk/your-fca/list?ttypes=Final+Notice&yyear=&ssearch= Click your ‘BACK’ button on your browser to return to the Concensio website when you have...

Enjoy our tongue-in-cheek guide to operating in a regulated environment… if any of this strikes a chord, perhaps you need to speak to us before you have to rely upon Step 8…

Business review is not a new concept in Financial Services however Remediation is a term that is becoming more common. Whether it is regarding the redress of PPI complaints or a regulatory led project regarding Treating Customers Fairly and ensuring there is a Fair Customer Outcome, it is vital that any intervention is handled by professionals with experience in this arena. Concensio can supply a team of remediation specialists to ensure...

After a week of collating senior professional’s input via Survey Monkey, the results are shown below for the desired content for our forthcoming Leadership Workshops. The highlights of the results are as follows, showing the percentage of respondents requesting a particular topic: Content Dissection of a leader; what differentiates good from bad 71.4% How to be a leader of all, not just a few 42.9% How to be authentic...